You can get help from the T-mobile customer support helpline on a wide range of topics including accounts, billing and topping up, video calling, help with voice mail, messaging, tethering and mobile broadband, product information on your specific phone, tablet or dongle, roaming, insurance and what to do if your device is lost or stolen. T-mobile customer services are available for technical support and general customer queries at their UK call center from early till late 7 days a week.
Calls cost 10p a minute from a BT Landline.
T-Mobile International is the holding company for the mobile communications subsidiaries of Deutsche Telekom AG outside Germany. The T-Mobile brand is used in 11 European countries (Austria, Croatia, Czech Republic, Germany, Hungary, Republic of Macedonia, Montenegro, the Netherlands, Poland, Slovakia and the UK). Worldwide T-mobile have a combined 150 million subscribers, making them the third-largest multinational after Vodafone and Telefónica. The T-Mobile network is the UK’s biggest 3G network and they’re working side by side with Orange to improve the networks to make them better than ever, every existing mast will be upgraded to have both a 2G and 3G transmitter, allowing T-mobile customers to check be able to check emails, download apps, tweet, call and text in more places. Joining T-mobile as a pay monthly customer from another network is easy, you get to keep your old number and all you have to do is ask your old provider for your PAC code,then give T-mobile a call. They’ll do the rest. If you join as a pay as you go customer, you get loads of free stuff every time you top up, such as free UK calls or texts, plus five free Call Me Back texts a month, after three months, you might be entitled to money off a shiny new phone and you can keep keep your old number and you even get free delivery!