If you are an existing ING Direct customer you can still contact the Barclays customer services team dealing with ING customers by telephone, their current opening hours are Monday to Friday 8am to 10pm, Saturday, Sunday and Bank Holidays 9am to 9pm. The team can help you with queries regarding Savings, Mortgages, Home Insurance, Claims, Renewals and general enquiries. Please note that calls may be monitored or recorded. You can also write regarding your ING Direct policy to Barclays Direct, FREEPOST RTCS-ETXA-BGSK, Reading, Berkshire, RG6 1RH.

Calls cost 10p a minute from a BT Landline.

ING Direct are now Barclays Direct. ING Direct began operations in the UK in 2003 and had over one million customers serviced from their head office in Reading. The bank marketed itself as offering high standards of customer service received awards for their customer services and mortgage products. ING Directs products in the UK include Savings Accounts, Cash ISAs, Mortgages and Home insurance. In 2012 ING decided to exit the UK market as it sought to raise funds to repay a bailout from the Dutch Government. In October 2012 Barclays agreed to buy ING Direct UK, taking on the 750 ING Direct staff and their 5 million customers.

Existing customers can contact Nationwide customer support helpline with general enquiries 24 hours a day, 7 days a week. With the exception of queries regarding credit cards or insurance products, as those customer support teams are only available from Monday to Friday between 8am and 10pm, Saturday from 8am to 8pm and Sunday between 9am and 5pm. New customers interested in applying for bank accounts, loans, mortgages or insurance, can call the applications department from Monday to Friday 8am to 6pm. For all enquiries, give Nationwide a ring using the main Nationwide phone number where you will be directed quickly to the relevant department.

Calls cost 10p a minute from a BT Landline.

Nationwide Building Society is a British mutual institution and the largest building society in the world, based in Swindon. Up to 2009 they were the only UK financial institution to offer completely fee-free transactions and they are by far the largest British building society that has not converted into a bank, being larger than all the other remaining British building societies combined. Nationwide Building Society provides financial services online, by telephone and through around 700 branches. Products include mortgages, loans, savings, personal banking, credit cards, bank accounts and insurance products. Nationwide also owns several subsidiary companies including Monument, The Mortgage Works and UCB Home Loans. In addition they operate under the following brands: Cheshire Building Society, Derbyshire Building Society, Dunfermline Building Society and Nationwide Independent Financial Services Limited.

The Wonga service is 100% automated online, so there’s little need to call them under normal circumstances, however, if you do need to get in touch with any questions or queries, you can contact Wonga’s customer support via their phone number.

Calls cost 10p a minute from a BT Landline.

Wonga is a British payday loan company offering short term credit loans to both individuals and small businesses. They were the first company to use fully automated risk processing technology, to offer short-term, unsecured personal loans online, founded by Errol Damelin and Jonty Hurwitz. Wonga was launched in October 2007 and to date has funded over 5 million loans. Loans offered are up to £400 for new customers over a period of 1 to 30 days. Once all the required information is entered online, a decision is made immediately. If the application is successful, funds can be deposited into the customer’s bank account within an hour. Wonga accepts that their Annual Percentage Rate (APR) of up to 4,217% is not cheap, but they claim that their loans are often cheaper than unauthorized bank charges and APR is a poor comparison measure for short term loans.

If you are a Natwest customer and think your account has been fraudulently used, or if your card is lost or stolen, it’s important to contact Natwest customer support as soon as possible using the 24 hour telephone hotline for Lost or stolen cards and checkbooks Card or Account fraud. For general and product enquiries regarding Natwest Car Insurance, Travel Insurance, Life Insurance, Essentials Contents Insurance, Personal Loans, Savings and Investment products, the Natwest customer service telephone lines are open Monday to Friday 8am to 8pm, Saturday 9am to 5pm.

Calls cost 10p a minute from a BT Landline.

National Westminster Bank Plc, more commonly known simply as NatWest, is the largest retail bank in the UK and is now part of The Royal Bank of Scotland Group Plc (since 2000). NatWest was founded in 1968 by the merger of National Provincial Bank and Westminster Bank. Today they are considered as one of the Big Four UK clearing banks and have a network of 1,600 branches and over 7.5 million personal customers. In Ireland the Natwest operates through its Ulster Bank subsidiary brand. in 1999 the Natwest merged with Legal & General, the first merger between a bank and an insurance company in the UK. The Royal Bank of Scotland tabled a hostile offer in competition with the Bank of Scotland and trumped their offer, taking over the Natwest in early 2000. This takeover made the Royal Bank of Scotland Group the second largest bank in the UK and Europe and the fifth largest in the world. NatWest still operate under their own brand today offering a full range of banking and insurance services including the first dedicated bank account in the UK to be delivered and supported entirely in Polish. They also reintroduced mobile banking services in 2005 to provide banking facilities to remote communities in Cornwall.

The Natwest is authorised and regulated by the Financial Services Authority, a member of the Financial Ombudsman Service, the Financial Services Compensation Scheme and the Association for Payment Clearing Services. They are also members of the British Bankers Association and subscribe to the Banking Code and Business Banking Code. Natwest Mortgages are provided by National Westminster Home Loans Limited, Natwest Spanish Mortgages are provided by Adam and Company Plc, and NatWest Insurance Services are a trading name of RBS Business Insurance Services Limited.

If you have a bank account or credit card account query, or wish to report the loss or theft of a credit card, debit card or check book, you can contact the Royal Bank of Scotland telephone banking phone number which is open 24 hours a day. The mortgage department is available from Monday to Friday 8am to 8pm and Saturday from 9am to 4pm.

Calls cost 10p a minute from a BT Landline.

The Royal Bank of Scotland is the main retail banking subsidiary of the The Royal Bank of Scotland Group plc, together with NatWest and Ulster Bank, they offer branch banking throughout the UK with around 700 branches, although most of the branches are in Scotland, there are branches in larger towns and cities throughout England and Wales. The Royal Bank of Scotland is completely separate from the Bank of Scotland, another Edinburgh based bank, which actually pre-dates The Royal Bank of Scotland by 32 years. The RBS group is one of the largest international banking and financial services companies in the world. Based in Edinburgh, the RBS group serves over 30 million customers through it’s Personal Banking, Corporate Banking, Retail & Commercial Banking and investment banking divisions, along with the Direct Line Group insurance subsidiary. Retail banking is provided by the The Royal Bank of Scotland, the NatWest and Ulster Bank.

New customers can contact Virgin Money customer services from 8am to 9pm Monday to Friday, 9am to 9pm Saturday and 9am to 7pm Sunday. If you are calling to track your application the lines are open from 8am to 8pm Monday to Thursday, 8am to 5pm on Friday. You can activate your card by phone 7am to 10pm Monday to Friday, 8am to 9pm Saturday and 9am to 9pm on Sunday. For lost or stolen cards lines are available 24 hours a day, 365 days a year. For existing customers with general enquiries regarding your Virgin Credit Card phone lines are open 7am to 10pm, 7 days a week. Automated account services for balance enquiries and payments are available 24 hours a day.

Calls cost 10p a minute from a BT Landline.

Virgin Credit Card is a brand of credit card launched the Virgin Group (of Sir Richard Branson) and is available in South Africa and the UK through Virgin Money. Launched in 2002, the Virgin Credit Card is issued by MBNA Europe Bank. They offer a range of card designs to UK residents, aged 18 or over with a UK bank account. Virgin Credit Cards are heavily marketed on their promotional balance transfer period, but they also offer cards which earn loyalty points and pre-paid MasterCards with no credit checks. Many Virgin Money card offer discounts on Virgin Group products, except Virgin Atlantic. The Virgin Balance Transfer Credit Card offers 0% interest on balance transfers for 20 months on balance transfers made in the first 60 days. You can apply online for an instant decision and choose the colour of your credit card from red, silver, purple or black.

Paypal offer a unique customer service by telephone where you have to log in to your account then go to a call page where you are provided with a call number and a one-off pass-code to use over the phone and identify you as the account holder. To contact Paypal use the phone number below and get advice from Paypal customer support.

Calls cost 10p a minute from a BT Landline.

PayPal is a global e-commerce business which allows customers and vendors to make payments and money transfers over the Internet. The Paypal money transfer service acts as an electronic alternative to paying with traditional paper methods. PayPal essentially acts as an acquirer, executing payments for online vendors, auction sites, and other commercial users. It may also charge a fee for making payments and receiving money, the fees being proportional to the amount received, the currency used, the payment option used, and the country of the sender and the recipient. The PayPal system allows any business or individual to make secure payments with an email address and send and receive payments online cost-effectively. The Paypal real-time payment solution delivers a system which is ideally suited for a wide range of users including small businesses, online merchants and individuals. The popularity of their system has led to them becoming one of the leading payment networks for online auction websites, in particular eBay. Even offline businesses such as dentists, lawyers, contractors and doctors, have began to accept payments online through PayPal.

Should you wish to contact Western Union regarding a Money Order refund, to check the status of a money transfer, to find out how to send money online, to cancel a money transfer, to get help resolving an issue or for any other enquiry, you can call the UK Western Union customer services phone number to speak to an adviser.

Calls cost 10p a minute from a BT Landline.

Western Union is a financial services and communications company based in Colorado, probably most famous for their telegraph service that was discontinued in 2006. Western Union today has several divisions, offering person-to-person money transfer, money orders, business payments and other commercial services. They were one of the first industrialized monopolies, dominating the telegraph industry in the late 19th century in the USA and became the model for communications businesses as they are known today. In the UK they are best known for their money transfer service via agents which form the Western Union network in the UK (mostly high street retailers but there are some are actual Western Union Offices). In order to send funds, the sender goes to a Western Union agent and presents funds with their name and address, the recipient’s name, and a designated payment destination. Western Union then provides them a 10-digit Money Transfer Control Number that the sender must provide to the recipient. The recipient then presents the 10-digit at the designated payment location to receive the money. Funds are paid out in cash, unless payment exceeds a local maximum in which case a cheque is issued.

If you have a general enquiry and wish to contact Santander UK customer support regarding an existing account and wish to contact them by telephone, please have your account number ready and be prepared to answer some security questions to confirm your identity. If you are facing financial difficulties you need to ask for the Santander Collections & Recoveries Department which is available 8.30am to 7pm Monday to Friday, 9am to 1.30pm on Saturday.

Calls cost 10p a minute from a BT Landline.

Santander UK plc is the UK bank owned by the Spanish Santander Group. Santander is the third largest UK bank with over 25 million customers serviced by 1,300 branches and over 25,000 staff throughout the UK. Established in 2010 when the Abbey National was renamed Santander UK plc, Santander has frequently been ranked the worst bank in the UK for customer service in the J. D. Power UK Retail Banking Satisfaction Study, however in recent years their results have improved slightly. In 2011 Moody’s Investor Service downgraded the credit rating of Santander UK (along with 12 other UK financial firms), citing financial weakness. Never the less Santander UK plc is one of the UK’s leading personal financial services companies with over 1.6 million UK shareholders. Even though its a Spanish owned bank, Santander UK has deep British roots as it is comprised of the former Abbey, Alliance & Leicester and Bradford & Bingley building societies.

24. July 2013 · Write a comment · Categories: Banks

Contact HSBC customer services for support including help using Internet Banking and your Secure Key, protecting your identity and personal bank account, guidance on registering a death and dealing with a loved one’s estate, if you’re struggling to cope financially with repayments or arrears, learning more about the check clearing process and paying-in slips, or any other banking queries for the HSBC, please call the HSBC customer supoort phone number during office hours. Note that calls may be recorded for training and security purposes, outside of office hours there is an automated telephone service for making payments, plus there is a team available 24/7 to deal with lost or stolen credit cards and fraud reporting.

Calls cost 10p a minute from a BT Landline.

HSBC is an international banking and financial services company based in London. Founded in 1991 by The Hongkong and Shanghai Banking Corporation as a group holding company for UK and European operations, though the origins of the bank are in Hong Kong and Shanghai (the name is derived from the initials of The Hongkong and Shanghai Banking Corporation), where the company dates back to 1865. Today the bank has around 7,200 offices worldwide with almost 89 million customers. HSBC has a primary listing on the London Stock Exchange and is the second-largest company listed after Royal Dutch Shell. The HSBC international headquarters are in Canary Wharf, London. The HSBC bank has a significant presence in each of the world’s major financial markets, and is the largest bank in Hong Kong and prints most of Hong Kong’s local currency in its name. In the UK HSBC aim to make a positive contribution by offering a comprehensive range of financial services from their network of branches and via their website.